Last Updated: 5.9.2026
1. Introduction
Welcome to Suntex International Trading Co Limited.
Suntex International Trading Co Limited is an international trading company specializing in global sourcing solutions and connecting clients in the Middle East and Africa with reliable manufacturers and suppliers.
We respect your privacy and are committed to protecting the information you provide when you visit our website, contact us, request a quotation, or communicate with us regarding our services.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
2. Information We May Collect
Depending on how you interact with our website and services, we may collect information such as:
- Name
- Company name
- Email address
- Phone number
- Country or region
- Product or sourcing requirements
- Shipping or procurement requirements
- Information provided through contact or quotation forms
- Any other information you voluntarily provide to us
We may also automatically collect limited technical information, such as browser type, device information, IP address, and website usage information.
3. How We Use Your Information
We may use the information you provide to:
- Respond to your enquiries
- Provide quotations and sourcing information
- Understand your product requirements
- Search for suitable suppliers and manufacturers
- Coordinate procurement activities
- Arrange quality inspection and product-related services
- Coordinate shipping and export requirements
- Communicate with you regarding your enquiry or business relationship
- Improve our website and services
- Maintain website security and prevent misuse
We will only use your information for legitimate business and operational purposes.
4. Supplier and Business Coordination
When you request sourcing, procurement, quality inspection, or related services, certain information may need to be shared with relevant suppliers, manufacturers, logistics providers, inspection partners, or other service providers involved in fulfilling your requirements.
We aim to share only the information reasonably necessary to provide the requested service.
5. Communication
If you contact us through our website, email, phone, or other available communication channels, we may retain information related to your enquiry so that we can respond to you and manage our business communication.
We may contact you regarding:
- Your enquiry
- Product sourcing
- Quotations
- Orders or procurement
- Shipping or delivery coordination
- Service-related matters
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better browsing experience.
Cookies may help us remember preferences and understand how visitors interact with our website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
7. Third-Party Services
Our website or business operations may involve third-party services such as:
- Website hosting providers
- Analytics services
- Communication platforms
- Payment or transaction providers, where applicable
- Logistics and shipping partners
- Supplier and inspection partners
These third parties may process information as necessary to provide their services.
We encourage users to review the privacy policies of relevant third-party services where applicable.
8. Data Security
We take reasonable measures to protect the information we collect from unauthorized access, misuse, alteration, disclosure, or loss.
However, no website, online communication method, or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted or stored electronically.
9. Data Retention
We may retain personal and business information for as long as reasonably necessary to:
- Respond to enquiries
- Provide requested services
- Maintain business records
- Complete ongoing transactions
- Resolve disputes
- Meet legitimate operational requirements
When information is no longer reasonably required, we may delete or securely dispose of it.
10. Your Privacy Choices
Depending on applicable requirements, you may have rights regarding the personal information we hold about you, including requesting access, correction, or deletion of certain information.
If you would like to make a privacy-related request, please contact us using the contact details available on our website.
11. Children’s Privacy
Our website and services are intended for businesses and general adult users. We do not knowingly collect personal information from children for the purpose of providing our business services.
12. International Business
As Suntex provides international sourcing and trading services, business information may need to be communicated across different countries and regions in connection with suppliers, customers, procurement, shipping, and export coordination.
We take reasonable steps to handle such information responsibly and only use it for legitimate business purposes.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.
Any updated version will be published on this page with a revised Last Updated date.
14. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact Suntex International Trading Co Limited through the contact information provided on our website. CONTACT US