Last Updated: 5.9.2026
1. Introduction
Welcome to the website of Suntex International Trading Co Limited.
By accessing or using this website, you agree to use it responsibly and in accordance with these Terms & Conditions.
These terms apply to visitors, customers, businesses, and other users who access or interact with our website and services.
If you do not agree with these terms, please do not use our website.
2. About Our Services
Suntex International Trading Co Limited provides international sourcing and trading support, including:
- Global sourcing from China
- Supplier evaluation
- Procurement management
- Quality coordination
- Shipping coordination
- Export coordination
- General trading support
Our services are provided according to individual customer requirements and agreed business arrangements.
3. Website Information
We make reasonable efforts to keep the information on our website accurate and useful.
However, product availability, supplier information, pricing, shipping schedules, specifications, and other commercial information may change without notice.
Website information should therefore not be considered a final quotation, purchase confirmation, or guarantee of availability unless specifically confirmed by us.
4. Product Sourcing
When you request a sourcing service, you may provide product specifications, quantities, target prices, samples, images, technical requirements, or other relevant information.
You are responsible for ensuring that the information you provide is accurate and complete.
We will use reasonable efforts to identify suitable suppliers or products based on the information provided.
However, we cannot guarantee that every requested product, supplier, price, or specification will always be available.
5. Supplier Evaluation
We may evaluate suppliers based on available business information, product capabilities, experience, quality requirements, communication, and other relevant factors.
Supplier evaluation is intended to assist the sourcing process.
It does not mean that we guarantee the future performance, financial position, product performance, or conduct of every supplier.
6. Procurement and Purchasing
Where procurement services are agreed, we may assist with:
- Supplier communication
- Price negotiation
- Order coordination
- Product purchasing
- Production follow-up
- Quality coordination
- Shipping arrangements
Specific commercial terms, prices, quantities, payment arrangements, and delivery requirements will be confirmed separately for each transaction where applicable.
7. Product Quality and Inspection
Where quality inspection services are requested or arranged, we may coordinate inspection based on agreed requirements.
Inspection may include checks relating to:
- Product specifications
- Quantity
- Appearance
- Packaging
- Quality requirements
- Other agreed criteria
Inspection or quality coordination does not guarantee that a product will remain free from defects after inspection or during transportation, storage, or subsequent use.
8. Shipping and Export Coordination
We may assist with shipping and export coordination based on the requirements of the customer and the nature of the goods.
Shipping times may be affected by factors outside our control, including carrier schedules, customs procedures, weather, transportation conditions, delays, or other unforeseen circumstances.
Therefore, estimated shipping or delivery times should not automatically be considered guaranteed delivery dates unless expressly agreed otherwise.
9. Quotations and Pricing
Any quotation provided through our website, email, or other communication channel may be subject to confirmation.
Prices may depend on factors including:
- Product specifications
- Quantity
- Supplier pricing
- Packaging
- Shipping costs
- Transportation requirements
- Exchange rate changes
- Other applicable costs
A quotation does not automatically constitute a completed purchase or binding order unless confirmed through the agreed business process.
10. Customer Responsibilities
Customers are responsible for providing accurate information regarding:
- Product requirements
- Quantity
- Specifications
- Intended use
- Delivery destination
- Required documentation
- Other relevant requirements
Customers should review and confirm product specifications and commercial terms before proceeding with an order.
11. Third-Party Suppliers and Service Providers
Our sourcing and trading activities may involve independent suppliers, manufacturers, inspection companies, logistics providers, shipping companies, and other third parties.
While we aim to work with reliable business partners, we do not control every aspect of their operations.
Any third-party services may also be subject to the terms and conditions of the relevant third party.
12. Payments
Where payment is required for products or services, payment terms will be communicated separately and agreed between the relevant parties.
Customers are responsible for completing agreed payments within the applicable timeframe.
Failure to complete required payments may result in delays, suspension, or cancellation of the relevant service or order.
13. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, logos, images, designs, and other materials, belongs to or is used by Suntex International Trading Co Limited with appropriate rights.
You may not reproduce, copy, modify, distribute, publish, or commercially use website content without appropriate permission.
14. Prohibited Use
You agree not to use this website to:
- Submit false or misleading information
- Attempt to gain unauthorized access to the website
- Interfere with website security or functionality
- Introduce malicious software or harmful code
- Use website content for unauthorized commercial purposes
- Engage in unlawful or fraudulent activities
We reserve the right to restrict access where misuse of the website is identified.
15. Limitation of Liability
We make reasonable efforts to provide reliable sourcing and trading support.
However, to the extent permitted by applicable requirements, Suntex International Trading Co Limited will not be responsible for losses arising from circumstances outside our reasonable control, including supplier actions, manufacturing issues, transportation delays, shipping disruptions, customs-related delays, unforeseen events, or third-party service failures.
Nothing in these Terms & Conditions is intended to exclude any responsibility that cannot legally be excluded.
16. Force Majeure
We will not be responsible for delays or failure to perform caused by circumstances beyond our reasonable control.
Such circumstances may include natural disasters, transportation disruptions, serious technical failures, communication failures, unexpected supply-chain disruptions, government restrictions, or other events that could not reasonably be prevented or controlled.
17. Links to Other Websites
Our website may contain links to third-party websites or services.
These links may be provided for convenience or informational purposes.
We do not control and are not responsible for the content, availability, security, or privacy practices of third-party websites.
18. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, or completely free from technical issues.
We may modify, suspend, or update parts of the website when necessary.
19. Changes to These Terms
We may update these Terms & Conditions from time to time.
Changes will become effective when the updated version is published on this website.
Your continued use of the website after an update means that you accept the revised Terms & Conditions.
20. Governing Terms
These Terms & Conditions are intended to provide a general framework for the use of our website and services.
Any specific commercial transaction, order, quotation, or service arrangement may also be subject to separate written terms agreed between Suntex International Trading Co Limited and the relevant customer.
21. Contact Us
If you have questions about these Terms & Conditions, our services, or a specific business arrangement, please contact Suntex International Trading Co Limited through the contact information provided on our website. CONTACT US